Windows XP Update Module Q949764 (us version) for Windows XP – Notebook

NameOperating SystemVersionReleasedDownload
Windows XP Update Module Q949764 (US version)
Windows XP1.0022 Oct 2012Download
README for Windows XP Update Module Q949764 (US version)
5.5 KB
Windows XP1.0022 Oct 2012Download

This package installs the following update module (KB) provided by Microsoft.

KB#Description of Software949764A USB device no longer works after you resume a Windows XP-based computer from hibernation (S4)


  • Go to the following Microsoft site to get the detailed information.
  • This package can be used only with US language system.

Supported SystemsSupported Operating SystemsSummary of changesInstallation instructionsUninstallation Instructions

Supported System

  • Lenovo B430
  • ThinkPad Edge E330
  • ThinkPad Edge E430
  • ThinkPad Edge E530
  • ThinkPad Edge L330
  • ThinkPad X131e

Supported Operating Systems

  • Windows XP Home Edition, Professional SP2, SP3

Summary of Changes


  • <  > Package version
  • [Important] Important update
  • (New) New function or enhancement
  • (Fix) Correction to existing function

Version 1.00

  • (New) Added support for ThinkPad X131e.
  • (New) Added support for Lenovo B430,ThinkPad Edge E430,E530.
  • (New) Added support for ThinkPad Edge E330.
  • (New) Initial release for ThinkPad Edge L330.

Installation Instructions


  • If your computer runs satisfactorily now, it may not be necessary to update the software. To determine if you should update the software, refer to the Determining Which Version is Installed section.

Manual Install

This section assumes to use Internet Explorer and Windows Explorer.

[Downloading file]

  1. Click once on the underlined file name. Once this is done, some pop-up windows will appear.
  2. Follow the instructions on the screen.
  3. In the window to choose Run or Save, click the Save button.
  4. Choose the folder you would like to download the file to and click the Save button. A different window will appear and the download will begin and complete. Once the download has completed, there may or may not be a message stating that the download completed successfully.

[Extracting file]

  1. Make sure to be logged on with an administrator account.
  2. Locate the folder where the file was downloaded.
  3. Locate the file that was downloaded and double-click it.
  4. Follow the instructions on the screen.
  5. In the Select Destination Location window, click Next. If you would like to
    select a different folder, click Browse.
  6. In the Ready to Install window, click Install. All the necessary files will
    be extracted to the folder selected in the step 9.

[Installing files]

  1. Open an Explorer and locate the folder selected in the step 8.
  2. Double-click the 949764US file.
  3. Follow the instructions on the screen to complete installation and restart
    the computer.

Finally delete the file saved in Step 4.

Uninstallation Instructions

Manual Uninstall

  1. Start Windows and logon with an administrator account.
  2. Click Start, then click Control Panel.
  3. Select Add or Remove Programs.
  4. Select KB Q949764, and click Remove or Change/Remove.
  5. Follow the instructions on the screen to complete uninstallation and restart the computer.

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